Warranty

Warranty

Lifetime Warranty

The Lifetime Warranty offered by Campio Furniture Limited shall cover the following conditions for products under the Legacy Leather brand and Collezione Divani brand:

CAMPIO FURNITURE LIMITED WILL REPAIR OR REPLACE WITH EQUIVALENT MATERIALS ( IF IDENTICAL GOODS ARE NOT AVAILABLE ) ANY DEFECTIVE MATERIAL USED IN THE COMPANY’S PRODUCT. WHERE THE DEFECT RESULTS FROM:

1. ONE YEAR ON GENUINE TOP GRAIN LEATHER COVERS:

  • PEELING -The finish will not peel from the leather.
  • CRACKING -The leather will resist cracking under normal use.
  • TEARING -The leather will resist tearing under normal use.
  • TACKINESS -The leather will not become tacky or sticky.

2. ONE YEAR ON UPHOLSTERY FABRICS

CAMPIO FURNITURE LIMITED warrants upholstery fabrics for one (1) year against seam slippage, dye transfer and fraying, only if industry standard cleaning methods have been adhered to. This warranty does not cover wearing, wrinkling, fading, nap loss, pilling or fabric that has been treated by a dealer, retailer or end consumer.

3. LIFETIME FRAME CONSTRUCTION

Frames are constructed from select hardwood lumbers, all of which have been carefully dried, milled and processed to remove defects which could cause structural weakness. All corners and structured stress points are reinforced with corner blocks which are firmly glued in place. CAMPIO FURNITURE LIMITED warrants its frame against defects in material and workmanship for the life of the product under normal use.

4. LIFETIME CUSHION CONSTRUCTION

CAMPIO FURNITURE LIMITED warrants all cushions against loss of foam resiliency for the life of the product. Your foam will conform to its user with use and aging. Do not confuse normal softening and flattening that occurs in all foam with actual loss of foam resiliency. Only the later is covered by this warranty.

5. LIFETIME SPRING CONSTRUCTION

CAMPIO FURNITURE LIMITED uses the finest spring base construction available for leather upholstered furniture. CAMPIO FURNITURE LIMITED warrants that the spring construction in this product is free from defective material and workmanship for the life of the product under normal use.

6. TWO (2) YEAR MOTION MECHANISMS/SLEEPER MECHANISMS/INNERSPRING MATTRESS

CAMPIO FURNITURE LIMITED warrants all motion and sleeper mechanisms against defective material or workmanship for two (2) years under normal use. Innerspring sleeper mattresses are warranted to be free of defects for two (2) years under normal use.

WARRANTY SERVICE

This warranty shall extend only to the original purchaser for the lifetime of that individual. This warranty cannot be transferred. This warranty shall extend only to furniture used in the purchaser’s home. Corporation or contract purchases, or any use of the furniture for the general public is not covered by this warranty. This warranty must be filed with the factory within 30 days from date of purchase and authorized by the selling dealer.
Claims are to be made through an authorized CAMPIO FURNITURE LIMITED dealer. CAMPIO FURNITURE LIMITED’S obligation under this warranty is limited to repairing or replacing at Campio Furniture Limited option any part or parts of the product found to be defective in material or workmanship.
CAMPIO FURNITURE LIMITED in its sole discretion will determine the cause and nature of any defect, the necessity and manner of repair or replacement, and all other matters pertaining to the conditions of the furniture.
If it should become necessary to return the product to the factory for repairs, the cost of packing, brokerage and shipping to and from the factory are not covered by this warranty.
Evidence of original ownership such as sales invoice or other documents of purchase will be required.

EXCLUSIONS

This warranty shall not apply to any conditions or defects resulting from commercial usage, negligence, misuse, alterations, fire, accidents, improper cleaning, contact with sharp or rough objects, or contact with any foreign substance. Claims due to cuts, bumps or pet damage are excluded. This warranty does not cover fading due to exposure to the sun.
CAMPIO FURNITURE LIMITED makes no other express warranties, any implied warranties, including warranties as to merchantability or fitness for a particular purpose. Nor shall CAMPIO FURNITURE LIMITED have any responsibility for incidental or consequential damages resulting from the breach of this warranty, including but not limited to inconvenience, rental or purchase of replacement products, loss of the profits or commercial loss.
Some states or provinces do not allow the exclusion or limitation of incidental or consequential damages: therefore, the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights and you may also have other rights which may vary from state to state or province to province.